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Q&A

everything you want to know

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Booking

On the home page, Click on the Reservations buttons or on Vistas under the Treehouse section. 

The types of payment we accept are VISA, VISA Debit, MasterCard, Discover, JCB, American Express, Apple Pay, and Google Pay.

All pricing and rates are found on the home page under Treehouse in the Pricing section or on the Vistas page. Pricing is variable and dependent on the day of the week and season of booking. 

Please email [email protected] and someone will contact you regarding your cancellation.  Cancellations may be subject to different methods of refunds and possibly no refund based on when the cancellation occurs per our rental policy. For more details, please review cancellations which is on the Rental Conditions page, or found under the About section on the homepage.

GENERAL

Absolutely. With families of their own, the owners built Tree Vistas with the vision of a great family escape from everyday living. The Treehouse and Nature around will surely provide a wonderful experience for your family. Many activities will be available depending on when and where you visit. 

  • Guests may bring their own food and drink. 
  • A menu of local options will also be available in each treehouse.
  • An outdoor grill will also be available.

Check-in is 3:00 pm for Treehouse access but we welcome our guests to enjoy the Tree Vistas property starting at 1:00 pm!

Check-out is 11:00 am.

There is designated and lit parking with a guided path to the treehouse. 

We are sorry, but no pets allowed on Tree Vista properties.

A bike rack is provided near the parking area to safely store and lock your bikes up.

We will be open during all 4 seasons all year round!

Each guest will receive a custom guidebook that will have the important information to make the stay more enjoyable. The guidebook offers a house manuel, recommendations for places to eat, activities, local attractions, bars, and a marketplace. Be sure to also follow Tree Vistas on Facebook or Instagram to get the latest news, while also reviewing the website Activities which has local attractions and things to do.

No, Tree Vistas does not have a management team or someone on site during your visit. You will be provided access instructions and a house manual with your personal guidebook that will be sent to you in your check-in instructions. Should you need any further assistance during your stay, you will find contacts in your guidebook to reach out to if necessary. 

activities

Great question! There is SO much to do at Tree Vistas. Starting with:

  • Hiking
  • Fishing
  • Campfires
  • Grilling
  • Washers lawn game
  • Hammock relaxation
  • Swinging under the treehouse
  • Fun animal scavenger hunt
  • Bike rental (coming soon)
  • Kayak/raft rental (coming soon)
  • River charters (coming soon)

Child specific activities available depending on age include hiking, biking, bocce, and Frisbee

Tree Vistas will continue to add and offer more activities, so please check the website and booking channel for any updates. Season dependent as well. Please check Activities for local attractions on our website for things to do around Tree Vistas during your stay. 

Sure do! We have WiFi and a Smart TV that will be available to use along with a small selection of table/ board games available for a quiet night in. You can also enjoy the sounds of nature!😊 

Please see a listing available under each Vista (if applicable). 

The vistas

We have one at this time, with plans for more in the future!

Winding Springs Treehouse can sleep up to 6 people.  

Loft area with bunk beds, master bedroom with queen bed, and a sleeper sofa in the living room. Take a look at everything our Winding Springs Vista has to offer here!

Each Vista offers unique experiences for visitors, from beautiful views to unique amenities, while providing guests with a full service bathroom, a kitchen with small countertop stove, refrigerator, utensils, glass and cookware, Wifi (will vary depending on location), keypad entry, wood for fire pits, and many other fun offerings per vista.

We also have A/C and heating.

Also, toiletries provided include travel size Michigan-made bath soap, shampoo, conditioner, and lotion. If you respond in the Pre-Arrival form that your party drinks coffee/ tea, a small complimentary offering from a local source will be provided to enjoy during your stay. 

Tree Vistas has a washer and dryer on-site.

Yes, our vistas include a kitchen with small countertop stove, refrigerator, utensils, glass and cookware.

Yes, it is highly suggested and welcome! Guests may bring their own food and drink.

Yes, you will have extra blankets and pillows stored in each treehouse. 

Yes, but Tree Vistas is in a woody remote area so reception can vary throughout the resort, including in the treehouse.  Sometimes that’s not a bad thing!